NHTSA Complaint #10169708 — 2003 NISSAN ALTIMA

MY 02 ALTIMA HAS HAD FOUR RECALLS, INCLUDING THE LAST ONE IN QUESTION. I BEGAN HAVING PROBLEMS WITH THE CAR LURCHING THIS SUMMER. IT ACTED AS IF IT WAS GOING TO DIE. IT EVEN BEGAN TO DIE ON ME ONCE OR TWICE AT IDLE SPEEDS. ON AUG 24TH, WHEN I PULLED OUT OF THE PARKING LOT, THE CAR DIED. IT DIED THREE TIMES WHILE I WAS TRYING TO TURN AROUND AND GET BACK TO THE PARKING LOT. I TOOK THE CAR TO A REPUTABLE, ASE CERTIFIED MECHANIC. MEANWHILE, I CHECKED THE WEB. NO ADDITIONAL RECALLS WERE LISTED.) THE MECHANIC DIAGNOSED THAT THE CRANK SHAFT POSITIONING SENSOR NEEDED REPLACING. THE CAR CONTINUED TO LURCH AND ACT LIKE IT WAS GOING TO DIE WHILE I WAS DRIVING. THE TECHS RECOMMENDED I TAKE IT TO THE DEALER. THE NISSAN DEALER INFORMED ME THAT THE PROBLEM WAS KNOWN. NISSAN HAD ISSUED A RECALL, THE CAR NEEDED THE ECM REPROGRAMMED. AFTER THEY REPROGRAMMED THE ECM, NISSAN STATED THAT THE CRANK POSITION SENSOR STILL NEEDED REPLACING. I TOOK IT BACK TO THE MECHANIC THAT HAD ALREADY REPLACED THE SENSOR. THEY ALSO SAID IT NEEDED A NEW CAM SENSOR. THEY REPLACED BOTH SENSORS AT NO ADDITIONAL CHARGE. WITHIN A FEW DAYS, THE CAR EXHIBITED THE SAME, PREVIOUS SYMPTOMS. I TOOK IT BACK TO NISSAN. THE SERV DEPT INFORMED ME THAT THE ISSUE WAS THE THROTTLE BODY ASSEMBLY. THE BAD NEWS - THE COST WAS $1000. THE PART WAS ESTIMATED AT $550 AND LABOR WAS AROUND $450. ESTIMATE TIME OF REPAIR = 1 1/2 HOUR. THE WARRANTY IS 5 YRS / 60K MILES. HE STATED IF THE MILEAGE WAS 60K MILES, THEN THE THROTTLE BODY WOULD BE COVERED UNDER WARRANTY... BUT, SINCE THE MILEAGE READ 65K MILES, THEN IT WOULD NOT BE COVERED. THE SERVICE MANAGER APPLIED FOR A GOODWILL WARRANTY. THE REQUEST WAS DENIED. I CONTACTED NISSAN. AFTER FILING THE COMPLAINT AND WAITING FOR A RESPONSE, I FINALLY OPTED TO HAVE THE CAR REPAIRED AT MY OWN EXPENSE. TO DATE, NISSAN DECLINED TO PAY FOR ANY PART OF THE THROTTLE BODY REPAIR. HOWEVER, THEY HAVE PROMISED TO REIMBURSE ME FOR THE CRANK POSITION SENSOR. *NM