NHTSA Complaint #10169559 — 2005 CHRYSLER PACIFICA

WE HAVE A 2005 CHRYSLER PACIFICA. THAT KEEPS CUTTING OFF. THE FIRST TIME IT HAPPEN I THOUGHT WELL MAYBE IT WAS SOMETHING I DID. THE SECOND TIME WAS WHEN I WAS TURNING ONTO A 2 LANE ROAD COME HOME LATE. THE CAR JUST TURNED COMPLETELY OFF. NO WARNING AT ALL. THANKFULLY THE CAR SWERVED AND MISSED ME AND MY KIDS. I THEN TOOK IT TOALLEN SAMUEL'S ALLIANCE. I TOLD THEM WHAT WAS HAPPENING AND ALSO TOLD THEM MY LEFT LIGHT KEEPS HAVING A SHORT IN IT. AND AT TIMES CUTS OFF. THE DEALER CALLED ME BACK AND ADVISED THAT THE LIGHT HAD A DEFECT TO IT AND THAT FOR THE ENGINE FAILURE IT WAS DUE TO MY THROTTLE NEEDING TO BE CLEANED. THAT WAS NOT COVERED UNDER WARRANTY AND HAD TO PAY $300 TO GET THAT CLEANED. I THEN WAS CALLED BACK SEVERAL HOURS LATER AND WAS TOLD THAT THE THROTTLE HAD BEEN CLEAN BUT IT THEY TEST DROVE IT AND IT SEEMED LIKE SOMETHING ELSE WAS GOING ON. THEY ASKED IF I WOULD LET THEM KEEP IT UNTIL THE MORNING SO THAT THEY CAN HAVE THERE TECH LOOK AT IT AGAIN IN THE MORNING. I SAID OKAY ALTHOUGH AT THIS POINT IT WAS GOING ON THE 4TH DAY WITH OUT HAVING A REPLACEMENT VEHICLE. I WAS CALLED THE NEXT DAY AND WAS TOLD IT WAS THE REAR MOTOR MOUNT THAT NEED TO BE REPLACED. AND THAT WAS COVERED HOWEVER I NEED TO PAY MY DEDUCTIBLE. WE WENT AHEAD AND HAD THEM FIX THE PROBLEM . THIS WAS AT THE END OF JULY. IT IS NOW SEPTEMBER AND MY 2005 CHRYSLER PACIFICA IS IN THE SHOP AGAIN .BECAUSE AS I WAS DRIVING IT STALED ON ME AGAIN... TOOK IT BACK TO THE SHOP AND ON MY WAY THERE IT STALED AGAIN. ALL OF SUDDEN MY 2005 CHRYSLER PACIFICA STARED MAKING THIS LOUD NOISE WHEN I WOULD ACCELERATED AND OR TURN LEFT........ WHEN WE GOT TO THE DEALER THEY ADVISE AGAIN THAT NOW ANOTHER MOTOR MOUNT HAS BROKE... MY CAR HAS BEEN THERE A WEEK. AND I HAVE NOT RECEIVED A LOANER CAR BECAUSE THE WARRANTY COMPANY IS SAYING THAT THEY WILL NOT REPLACE IT MY 2005 CHRYSLER ONLY HAS 39,926 ....AND THE DEALERSHIP IS SAYING THAT THEY WILL HELP US OUT WITH PAYMENT PLANS THE REPAIR IS 1,100. *JB