NHTSA Complaint #10169550 — 2002 NISSAN FRONTIER

I TOOK MY TRUCK INTO BROWNS FAIRFAX NISSAN DEALERSHIP REGARDING THE OVERDRIVE INDICATOR LIGHT ON THE DASHBOARD WAS COMING ON/OFF WHILE I WAS DRIVING. I SPOKE WITH A FEW MECHANICS REGARDING THIS ISSUE, THEY INFORMED ME THAT IT COULD BE THE TRANSMISSION AND THAT IT SHOULD BE COVERED UNDER NISSANS WARRANTY, I WAS ADVISED TO CHECK THE INTERNET. AFTER CHECKING THE INTERNET, I LOCATED THE RECALLS AND FOUND MY CAR ON THEIR LISTINGS. I CALLED NISSANS RECALL DEPARTMENT, SPOKE WITH SOLOMON KIRK ABOUT THE ISSUE I WAS HAVING WITH MY TRUCK. MR. KIRK WENT OVER NISSANS WARRANTY COVERAGE (COVERAGE LISTED BELOW) WITH ME, HE TOLD ME TO GO TO ANY DEALERSHIP TO TAKE CARE OF THE PROBLEM AND HE SAID THAT HE WOULD CALL THEM TO LET THEM KNOW THAT I WAS BRINGING MY TRUCK IN REGARDING THE ISSUE WE COVERED. I TOLD MR. KIRK THAT IN THE PAST I HAVE TAKEN MY TRUCK TO BROWS FAIRFAX NISSAN. I TOOK MY TRUCK TO BROWNS FAIRFAX NISSAN ON SEPTEMBER 25, 2006 AND PICKED UP A RENTAL CAR. I RECEIVED A CALL THAT EVENING FROM CHARTER WELLS, THEY COULD NOT FIND OUT WHAT THE PROBLEM WAS AND WOULD HAVE TO KEEP IT OVER NIGHT. ON SEPTEMBER 26 I RECEIVED A CALL FROM CHARTER WELLS, HE SAID THE FUEL SENDING UNIT WAS REPLACED (RECALL ISSUE), I ASK HIM DID THAT TAKE CARE OF THE ISSUE WITH THE OVERDRIVE LIGHT HE SAID NO BUT I WOULD NEED MY TRANSMISSION FLUSHED BECAUSE IT IS DIRTY. AFTER THINKING ABOUT THE FUEL SENDING UNIT BEING REPLACED AND THAT DID NOT TAKE CARE OF THE ISSUE, I THOUGHT TO GO BACK TO MY MECHANIC FOR HIS ADVICE. I DID NOT HAVE THE TRANSMISSION FLUSHED. ON SEPTEMBER 28, 2006 I WENT TO MY MECHANIC AND INFORMED HIM OF THE WORK THAT WAS DONE ON MY TRUCK FROM BROWNS FAIRFAX NISSAN AND THE ISSUE WITH THE OVERDRIVE LIGHT. OIL CHANGED AND TIRES BALANCED/ROTATED ISSUE HE INFORMED ME THAT THE TRANSMISSION WAS GOING BAD AND IT SHOULD HAVE BEEN COVERED UNDER THE NISSANS WARRANTY. HE ALSO CHECKED THE TRANSMISSION FLUID TO SEE IF IT WAS DIRTY AND IT WASN'T. *JB