NHTSA Complaint #10169403 — 1996 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	10169403
Vehicle	1996 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	September 27, 2006
Date Filed	September 27, 2006
Mileage	83,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

HEAD GASKET FOR 3.8L V6 FORD ENGINE IS DEFECTIVE. FORD RECOGNIZES THIS FOR PREVIOUS MODEL YEARS (1994-1995), BUT DOES NOT FOR MY MODEL. FORD HAS TSB FOR THIS PROBLEM FOR THEIR DEALERS AND SERVICE CENTERS, AS IT IS A COMMON PROBLEM FOR THE 1996 - AND 3.8L ENGINES OF THAT TIME ACROSS THEIR PRODUCT LINE ACCORDING TO CENTER FOR AUTO SAFETY, THIS IS A PART THAT SHOULD NEVER NEED CHANGING. FURTHERMORE, ACCORDING TO A FORD DEALER SERVICE MANAGER, FORD AT 7 YEARS AND 78K MILES DO NOT WANT TO REPAIR THE DEFECT. THE DEALER I BOUGHT THIS VEHICLE FROM DID NOT DISCLOSE THAT THIS CAR WAS PAST ANY DEFECT RECALL AND WAS PAST TIME TO TAKE ACTION WITH FORD. (THERE IS ANOTHER ISSUE WITH THEIR CLIMATE CONTROLS ON THIS MINIVAN AS WELL, AS THEY CEASED TO FUNCTION - AND THAT IS ANOTHER ITEM THAT SHOULD NOT FAIL UNLESS DEFECTIVE.) IN ANY CASE, THE HEAD GASKET IS VERY EXPENSIVE TO REPAIR/REPLACE, AND SHOULD NOT NEED TO BE REPLACED DURING THE LIFETIME OF A VEHICLE. *JB

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