NHTSA Complaint #10169388 — 2001 JEEP GRAND CHEROKEE

I HAD A SLOW LEAK IN MY REAR TIRES , SO I WENT TO GET THEM PLUGGED. I WAS TOLD THAT THE RIMS HAD RUSTED THROUGH THE BACK TIRES AND PUNCTURED THE TIRES. I COULD NOT GET INTO A JEEP DEALERSHIP FOR TWO WEEKS SO MY MECHANIC ORDERED A NEW RIM (JEEP PART) AND TWO NEW TIRES SO THAT I COULD DRIVE SAFELY. JEEP REFUSES TO ACCEPT RESPONSIBILITY BASED ON THE FACT THAT I HAD MY OWN MECHANIC REPLACE THE TIRES. I WAS TOLD THAT I SHOULD HAVE WAITED TWO WEEKS. HOWEVER, I WAS NOT GOING TO RISK DRIVING ON A FAULTY RIM AND TIRES. I STILL HAVE THE RUSTED OUT RIMS AND PUNCTURED TIRES THAT JEEP REFUSES TO ACKNOWLEDGE. *JB