NHTSA Complaint #10169302 — 2003 NISSAN ALTIMA

RECALL ON 2003 NISSAN ALTIMA 2.5L - ELECTRICAL PROBLEM BETWEEN THE CRANK ANGLE SENSOR AND THE ECM. MY CHECK ENGINE LIGHT CAME ON - I TOOK THE CAR TO LOCAL DEALERSHIP (CENTRAL CAROLINA NISSAN - SANFORD NC) AND THEY REFUSED TO REPLACE THE CRANK ANGLE AND MASS AIR FLOW SENSORS FREE OF CHARGE W/ THIS RECALL AND STATED THESE PARTS HAD TO BE REPLACED AT A COST TO ME OF APPRX. $600 BEFORE THEY COULD PERFORM THE UPGRADE. I REFUSED TO PAY THIS FEE AND TOOK THE CAR HOME AND THE NEXT DAY IT CUT OFF WHILE DRIVING DOWN THE ROAD AND WAS ABLE TO STEER IT OFF THE HIGHWAY W/OUT INCIDENT. I MANAGED TO GET THE CAR HOME AND CALLED: NCA DEPT. NISSAN N.A. INC. AND WAS PROMISED A CALL BACK BY MON. 9/25/6 - REF. # 5477581. NO ONE CALLED AND I'VE SPENT A COUPLE OF HOURS TODAY 9/26/6 TRYING TO GET RESOLUTION AND HAVE NOW BEEN PROMISED A CALL BACK BY THE END OF THE DAY 9/27/6 FROM THE REGIONAL OFFICE. I'M HOLDING MY BREATHE AND I'M STILL NOT ABLE TO DRIVE MY CAR. RICKEY COLLINS PHONE: (919)770-9670. *NM