NHTSA Complaint #10169263 — 2002 GMC ENVOY

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10169263
Vehicle 2002 GMC ENVOY
Component ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Date of Incident
Date Filed
Mileage 81,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State TX

Consumer Description

I DRIVE A 2002 GMC ENVOY AND FOR THE LAST 2&1/2 YEARS DURING THE SUMMER, I USUALLY NOTICE THAT THE FAN SEEMS TO RUN VERY FREQUENTLY. AFTER A FEW MINUTES IT USUALLY STOPS AND I DON'T THINK ABOUT IT AGAIN UNTIL WE RESTART IT. WE'VE TAKEN IT TO TWO DIFFERENT DEALERSHIPS INCLUDING THE ONE WE PURCHASED IT FROM AND THEY TELL US THERE IS NOTHING WRONG WITH THE CAR-IT'S JUST HOT OUTSIDE AND THE ENGINE NEEDS TO BE COOLED BY THE FAN SO IT RUNS LONGER AND LOUDER. TODAY, I TOOK IT IN BECAUSE IT WOULD NOT QUIT RUNNING AND MY CHECK ENGINE LIGHT CAME ON. THEY WANT $700 TO FIX THE FAN CLUTCH WHICH WE'VE BEEN TRYING TO TELL THEM WASN'T OPERATING CORRECTLY THIS WHOLE TIME. *NM

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