NHTSA Complaint #10169241 — 2004 NISSAN MAXIMA

I HAVE HAD NUMEROUS PROBLEMS WITH MY 2004 NISSAN MAXIMA. I HAVE HAD TO REPLACE TIRES, HAVE HAD THE VEHICLE IN THE SHOP FOR THE CHECK ENGINE LIGHT COMING NUMEROUS TIMES; HAVE PAID TO HAVE THE BATTERY REPLACED BECAUSE THE CAR SUDDENLY STALLED; HAVE HAD THE CATALYTIC CONVERTER REPLACED BECAUSE OF ONE OF THE CHECK ENGINE LIGHT TRIPS TO THE DEALER. MOST RECENTLY, I REPLACED THE FRONT AND BACK BRAKES DUE TO WHAT I THOUGHT WAS NORMAL WEAR AND TEAR. A MONTH LATER, THE ABS BRAKE SYSTEM FAILS, AND I AM TOLD THAT IS NOT UNDER WARRANTY, AND THE CHARGE WILL BE $1,645. THE CAR IS ONLY TWO YEARS OLD. I AM AT THE DEALER AT LEAST ONCE, SOMETIMES TWICE A MONTH. I USED TO BE THE BIGGEST CHEERLEADER FOR NISSAN. I HAD A 1991 NISSAN MAXIMA THAT I BOUGHT USED WITH 173,000 MILES ON IT. THAT CAR WAS ON THE ROAD UNTIL IT HAD MORE THAN 300,000. NOW I FEEL LIKE I PURCHASED A LEMON. I BOUGHT A NEW CAR BECAUSE I DIDN'T WANT THE HEADACHES THAT COME ALONG WITH A USED CAR. I TOOK MY CAR TO THE DEALER ON SEPTEMBER 18TH BECAUSE SOMETHING WEIRD GOING ON WITH THE BRAKES. I HAD HAD THE BRAKES CHANGED ABOUT A MONTH BEFORE THAT, I KNEW THAT THEY WERE IN GOOD CONDITION. I RECEIVED A CALL LATER THAT DAY TELLING ME THAT MY ABS BRAKE SYSTEM WAS BAD AND NEEDED TO BE REPLACED. AND THAT I WOULD NEED TO COVER THE COST BECAUSE THE PART WAS NO LONGER UNDER WARRANTY. I CONTACT NISSAN NORTH AMERICA TO LODGE A COMPLAINT ON SEPTEMBER 19TH TO SEE IF THEY WOULD COVER THE COST FOR THE ABS SYSTEM FAILING, BECAUSE I DON'T THINK THAT I SHOULD HAVE TO COVER A MAJOR REPAIR LIKE THAT ON A 2 YEAR OLD CAR. I WAS TOLD THAT A REGIONAL SPECIALIST WOULD CALL ME BACK WITHIN 24 HOURS. 2 DAYS PASSED WITHOUT A RETURN CALL. I CALLED AGAIN ON THE 22, AND AGAIN ON THE 25TH WITH NO RESPONSE. L BELIEVE THAT NISSAN IS AWARE OF ALL OF THE MANUFACTURING DEFECTS WITH THE MAXIMA AND BY NOT RESPONDING HOPE THAT CONSUMERS WILL GO AHEAD AND PAY FOR THE REPAIRS OVER AND OVER AGAIN BECAUSE THEY ARE AFRAID TO DRIVE AN UNSAFE CAR. *NM