NHTSA Complaint #10169225 — 2001 TOYOTA PRIUS

MY FRIEND WAS DRIVING MY 2001 TOYOTA PRIUS ON THE HIGHWAY, GOING 65 MPH. I WAS IN THE PASSENGER SEAT. A WARNING SYMBOL WITH THE TRIANGLE/EXCLAMATION MARK APPEARED ON MY SCREEN. THE ENGINE IMMEDIATELY DIED. WE TRIED TO GET OFF OF THE ROAD. MACK TRUCKS WERE SWERVING INTO THE EXIT LANES TO GET OUT OF THE WAY. <P> WE WERE ABLE TO PULL OFF ONTO THE SHOULDER. THIS IS EXTREMELY DANGEROUS FOR ME, MY PASSENGERS AND OTHER DRIVERS ON THE HIGHWAY. <P> YOUR AGENCY HAS INVESTIGATED THIS EXACT PROBLEM, WHICH LED TO A RECALL BY TOYOTA. TOYOTA BLAMED THE PROBLEM ON A "SOFTWARE GLITCH." THE PROBLEM IS GOES MUCH DEEPER THAN A ''SOFTWARE GLITCH'' -'' IT REMAINS UNRESOLVED. I HAD MY CAR SERVICED FOR THIS ''SOFTWARE GLITCH'' RECALL (ENGINE'S COMPUTER (ECM) REPLACED AND CIRCUIT OPEN RELAY CHECKED), BUT THE PROBLEM STILL PERSISTS. THE ENGINE STILL CUTS OUT AT HIGH SPEEDS. MY CAR HAS HAD THIS EXACT PROBLEM BEFORE AND AFTER GETTING IT SERVICED BASED ON THE RECALL ON THREE SEPARATE OCCASIONS. THIS LIFE AND DEATH DEFECT NEEDS A BETTER SOLUTION THAN SIMPLY ATTRIBUTING IT TO A "SOFTWARE GLITCH." *JB