NHTSA Complaint #10169038 — 2003 FORD F-350 SD ELECTRICAL SYSTEM

Complaint Details

ODI Number	10169038
Vehicle	2003 FORD F-350 SD
Component	ELECTRICAL SYSTEM
Date of Incident	January 10, 2006
Date Filed	September 23, 2006
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

MY 2003 FORD F-350 SUPER DUTY TRUCK SPEEDOMETER AND ODOMETER QUICK WORKING AND REQUIRED REPLACEMENT OF THE ENTIRE INSTRUMENT PANEL. IT TOOK MONTHS TO GET A REPLACEMENT UNIT FROM FORD BECAUSE (ACCORDING TO THE DEALER) THE UNITS WERE SO BACK-ORDERED DUE TO THE HIGH RATE OF FAILURE OF THIS PARTICULAR ASSEMBLY. I HAD TO PAY FOR THE REPLACEMENT UNIT. DURING THE MONTHS I DROVE WITHOUT A SPEEDOMETER AND ODOMETER, THERE WAS NO WAY TO DETERMINE HOW FAST I WAS DRIVING NOR ANY ACCURATE MEANS OF KEEPING TRACK OF THE ACTUAL MILEAGE OF THE VEHICLE. THE DEALER KEPT THE FAULTY UNIT. A VEHICLE WITHOUT A SPEEDOMETER SHOULD BE OUTLAWED. A VEHICLE WITHOUT ANY METHOD OF DETERMINING THE ACTUAL MILEAGE BY WHICH TO MONITOR EPA COMPLIANCE SHOULD ALSO BE OUTLAWED. ACCORDING TO THE DEALER, MANY FORD TRUCKS HAVE THIS SAME PROBLEM AND THIS WAS NOT AN ISOLATED INCIDENT. *NM

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