NHTSA Complaint #10168652 — 2003 FORD TAURUS

I HAVE A 2003 FORD TAURUS SE, WHILE DRIVING ON THE FREEWAY I TRIED TO MAKE A PHONE CALL HOME. AT THE TIME MY PHONE COULD NOT CONNECT, I RE-TRIED THE PHONE CALL MY PHONE MADE A CLICKING SOUND, SIMULTANEOUSLY MY DASH BOARD BLINKED OUT AND RESET TO ALL THE WRONG INFORMATION. WHEN I EXITED THE FREEWAY I PULLED OVER AND RESTARTED MY VEHICLE EVERYTHING RESET CORRECTLY. I CONTACTED FORD, THEY SAID IT WAS A VOLTAGE SPIKE. I THEN TALKED TO A GOOD FRIEND IN THE RESEARCH AND DEVELOPMENT DEPT. AT A COMPETITOR. HE TOLD ME THAT CERTAIN TYPES OF CELL PHONE SIGNALS WILL INTERFERE WITH THE ELECTRONIC DEVICES IN SOME VEHICLES. I THINK THAT FORD SHOULD TAKE THIS A BIT MORE SERIOUSLY BECAUSE IF THIS IS A PROBLEM THAT THIS MODEL TAURUS HAS, IT SHOULD BE ADDRESSED. *JB