NHTSA Complaint #10168569 — 2004 MINI COOPER

MY 2004 MINI COOPER S HAS INCURRED TWO CRACKED WINDSHIELDS OVER THE PAST TWO YEARS, REQUIRING THE ENTIRE WINDSHIELD TO BE REPLACED. EACH CRACK OCCURRED WHILE DRIVING AFTER A SMALL PEBBLE NICKED THE WINDSHIELD. AFTER DRIVING FOR NEARLY TWENTY YEARS I FIND THIS RATE OF OCCURRENCE TO BE UNACCEPTABLE. ALTHOUGH THE ANGLE OF THE WINDSHIELD MAY BE AT A STEEPER GRADE THAN MOST VEHICLES, MINI HAS FAILED TO RECOGNIZE SOLUTIONS SUCH AS A STRONGER THICKER WINDSHIELD. A RESOLUTION IS NEEDED TO PREVENT FELLOW MINI OWNERS FROM PURCHASING REPLACEMENT WINDSHIELDS ON AN ANNUAL BASIS. *JB