NHTSA Complaint #10168476 — 2001 DODGE STRATUS

I TURNED A CORNER AND HEARD A CLICKING SOUND. MY AIR BAG LIGHT WENT ON AND MY HORN WOULD NOT SOUND. I LATER FOUND OUT THAT MY CRUISE CONTROL WAS ALSO NOT WORKING. I DID SOME RESEARCH AND DISCOVERED THAT IT IS DUE TO A BROKEN CLOCK SPRING. TWO DODGE DEALERSHIPS TOLD ME THEY WOULD NOT REPAIR IT AT NO COST, THAT IN FACT IT WOULD COST AT LEAST $200.00 . I NOW SEE THAT THIS HAS BEEN A CONTINUAL PROBLEM WITH DODGE VEHICLES OF THE SAME YEAR. TO THIS DAY, IT HAS NOT YET BEEN FIXED, AS I AM WAITING TO GET AN AGREEABLE DEALERSHIP TO REPAIR THE PROBLEM AT THEIR EXPENSE. SINCE THIS PROBLEM RENDERS THE AIRBAG INOPERABLE, I WOULD CONSIDER THIS A MAJOR SAFETY DEFECT/PROBLEM. *NM