NHTSA Complaint #10167267 — 2006 NISSAN ALTIMA

PURCHASED A 2006 NISSAN ALTIMA ON 04/04/06 WITH 267 MILES ON THE CAR. WE NOTICED A RATTLING NOISE FROM THE ENGINE, WE TOOK THE CAR IN TO DEALER AT 2700 MILES (05/22/06) & TOLD THEM OF THE PROBLEM, WHILE WE WERE THERE WE HAD THEM GO AHEAD & CHANGE THE OIL. THEY CHANGED THE OIL FIRST, THEN THEY COULD NOT HEAR THE NOISE (DUH !) THE SERVICE TECH TOLD ME THEY COULD NOT FIND ANYTHING WRONG, THAT ONLY THE HOOD BRACKET WAS SLIGHTLY LOOSE. I EXPLAINED THAT THE BRACKET WAS LOOSE BECAUSE I HAD LOOKED UNDER THE HOOD TRYING TO FIGURE OUT WHERE THE NOISE WAS COMING FROM. I INSISTED THAT THERE WAS SOME SORT OF PROBLEM. THEY SAID IF YOU HEAR IT AGAIN BRING IT BACK AND WE CAN DRIVE THE VEHICLE TOGETHER. 3-4 WEEKS LATER WE STARTED HEARING THE NOISE AGAIN, & RECEIVED THE LETTER IN THE MAIL FROM NISSAN. WE TOOK THE CAR BACK IN AT 5993 & WE WERE TOLD WE WERE INDEED PART OF THE RECALL AND TO BRING THE CAR BACK EVERY 700 MILES (ARE THEY SERIOUS ?) I PLACED SEVERAL PHONE CALLS TO CONSUMER AFFAIRS & SPOKE TO LESLIE THE GATEKEEPER. SHE WOULD NOT PROVIDE ANY ANSWERS EITHER. AS OF LATE, WE ARE IN THE SAME BOAT EVERYONE ELSE IS IN. CAN NOT GET ANY CLEAR ANSWERS. THERE ARE OPTIONS PEOPLE.....DO NOT LET THIS MULTI-BILLION DOLLAR COMPANY FOOL YOU... THERE ARE LEMON LAWS TO PROTECT YOUR INTERESTS. ******************************************************** DO NOT SETTLE FOR AN ENGINE REPLACEMENT BELOW ARE SOME OPTIONS FOR GETTING NISSAN TO REPLACE YOUR CAR ENTIRELY OR RE-PURCHASE THE VEHICLE ********************* CONTACT ALL OF THE FOLLOWING AGENCIES AND FILE COMPLAINTS, WE HAVE. BETTER BUSINESS BUREAU @ 800-955-5100 (THEY HAVE A WEBSITE TOO) TEXAS DEPT OF TRANSPORTATION (CONTACT YOUR SPECIFIC STATE) CONSUMER AFFAIRS (NATIONAL), STATES ATTORNEY GENERAL, ALL OF THESE SERVICES PROVIDE ARBITRATION FOR YOU EITHER AT NO CHARGES ARE FOR A NOMINAL FEE. THEY WILL NEGOTIATE A RE-PURCHASE OR REPLACEMENT FOR YOU. *JB