NHTSA Complaint #10167121 — 1997 PONTIAC GRAND AM

TOOK VEHICLE TO MURPHY MOTORS, DEALERSHIP HERE IN MY HOME TOWN. TOOK TO THEM DUE TO FACT MY HEAT GAUGE KEPT RISING AND I DIDN'T WANT TO RUN CAR HOT ;WENT TO FIND OUT WHAT WAS WRONG. TECHNICIAN STATED THAT HE PUT THE CAR ON THE CODE MACHINE AND RAN IT. SAID CODE POPPED UP TRANSMISSION. I DIDN'T TAKE CAR IN FOR TRANSMISSION. THEY REFUSED TO FIX OVERHEAT PROBLEM. SAID WOULD HAVE TO PAY $2,500.00 TO REPLACE TRANSMISSION. PICKED UP CAR TOOK TO CLIFFORD VINE GARAGE. HE LOOKED AT CAR AND IMMEDIATELY TOLD ME THE RADIATOR WAS POURING WATER OUT OF IT. HE REPLACED RADIATOR AND COOLING FAN. HE PUT CAR ON CODE MACHINE AFTER REPAIRING THOSE TWO ITEMS AND DID NOT SEE A CODE FOR TRANSMISSION. AFTER THAT ALTERNATOR WENT OUT, AND TWO DAYS LATER, MY COMPUTER AND FUEL INJECTORS WENT OUT. MURPHY MOTORS RAN CAR CHECKING TRANSMISSION NO TELLING HOW LONG AND PROBABLY RAN WITHOUT WATER SINCE RADIATOR WAS POURING IT OUT. THEY DIDN'T MENTION PROBLEM WITH RADIATOR AT ALL, JUST TRANSMISSION CODES. I FEEL THEY DAMAGED CAR WHILE RUNNING IT IN THEIR SHOP LOOKING FOR MORE MONEY TO GET OFF ME, LIKE $2,500.00 FOR A TRANSMISSION THAT HAS NOTHING WRONG WITH IT. THIS CAR WAS A LEMON FROM THE FIRST DAY I GOT IT. I'VE HAD COIL HOUSING REPLACED NUMEROUS TIMES BY MURPHY MOTORS AND BY JOHN HAYS PONTIAC-HOPE AR 71801 WHEN I BROKE DOWN. CAR HAS BEEN TOWED IN MORE TIMES FOR COIL HOUSING. GM NEEDS THIS CAR DROVE RIGHT UP THEIR BACKSIDE FOR THE PROBLEMS IT HAS CAUSED AND CONTINUES TO CAUSE ME. I CURRENTLY HAVE A $750.00 OUTSTANDING SHOP BILL TO CLIFFORD VINES GARAGE IN EL DORADO, AR 71730 FOR THE LAST 3 TIMES IT WAS TOWED TO HIS SHOP FOR THE RADIATOR, COOLING FAN, ALTERNATOR, FUEL INJECTORS, AND COMPUTER. I'LL NEVER BUY ANOTHER PONTIAC AGAIN, THAT'S FOR SURE. *NM