NHTSA Complaint #10167068 — 2003 HONDA CR-V VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10167068
Vehicle	2003 HONDA CR-V
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	August 15, 2006
Date Filed	August 30, 2006
Mileage	44,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

A/C ON 2003 HONDA CR-V FAILED (44,000 MILES ON VEHICLE) RESULTING IN INABILITY TO ADEQUATELY DEFOG THE WINDSHIELD AND SIDE WINDOWS DURING THUNDERSTORM. THERE WAS NO VEHICULAR ACCIDENT. HONDA REPAIRED DEFECT UNDER EXTENDED WARRANTY ($1900 VALUE). DEFECTIVE PART IS NOT AVAILABLE. IT APPEARS FROM DISCUSSION THREADS ON EDMUNDS.COM THAT THIS IS A RECURRING ACCESSORY FAILURE ON 2002-2004 CRVS THAT HAS SAFETY CONNOTATIONS. HONDA AMERICA IS REPAIRING AT NO COST TO AUTO OWNERS EVEN IF OUT OF WARRANTY BUT YOU HAVE TO COMPLAIN TO THEIR HEADQUARTERS. FURTHERMORE, IT APPEARS THAT THE REPAIRS ARE BREAKING DOWN IN INSTANCES BEFORE EXCEEDING ANY WHERE NEAR REASONABLE REPLACEMENT PART SERVICE LIFE. THIS SUGGESTS A DESIGN FLAW. HOW MANY CRVS ARE OUT THERE WITH IMPAIRED WINDSHIELD DEFOGGING CAPABILITIES? *JB

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