NHTSA Complaint #10165800 — 1987 VOLKSWAGEN VANAGON

I BELIEVE AN AGENT OF VOLKSWAGEN FALSIFIED DOCUMENTS PERTAINING TO THE RECALL CLOSING AND REPAIR OF MY FATHER'S VW VAN VIN [XXX] . RECALL CAMPAIGN NHTSA #88V-038 AND POSSIBLY 87V-052. THESE ARE PRESENTLY BEING FIXED BY SOUTHTOWNE VW IN SOUTH JORDAN UTAH TO THE TUNE OF ALMOST 3000.00 AT OUR EXPENSE. VOLKSWAGON NEVER SENT MY FATHER, THE ONLY OWNER OF THE VEHICLE ANY RECALL LETTERS, AND IT IS OBVIOUS TO ME THEY ARE NOW FIXING THE RECALLS BUT CHARGING US. THEY SAY THE RECALLS ARE CLOSED AND CANNOT PROVE TO ME THEY WERE FIXED (BECAUSE THEY NEVER WERE) I AND MY FATHER WERE LIED TO ABOUT THIS RIGHT ABOUT THE TIME OF THE RECALLS, BY VOLKSWAGEN INTERMOUNTAIN, THE DEALER HE PURCHASED THE VEHICLE FROM. WE WERE TOLD NOT TO WORRY ABOUT THE LEAKING GAS, THAT IT WASN'T DANGEROUS, WHEN WE ASKED THEM ABOUT LEAKING GAS. THEY ALSO TOLD MY FATHER NOT TO GO ABOVE 30 RPM'S WHICH IS VERY STRANGE. I WANT AN INVESTIGATION DONE. I WANT EITHER PROOF OF THE VEHICLE BEING REPAIRED (WHICH I KNOW IT WASN'T) FOR FREE BY THE DEALER, OR OUR MONEY BACK FOR THE REPAIRS CURRENTLY BEING DONE. THANK YOU FOR YOUR HELP. I WOULD ALSO LIKE TO KNOW IF THERE HAVE BEEN ANY MORE COMPLAINTS FILED ABOUT THIS. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)