NHTSA Complaint #10165604 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT issue reported to NHTSA

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Complaint Details

ODI Number	10165604
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Date of Incident	July 23, 2006
Date Filed	August 16, 2006
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

FAILURE OF REAR LIFTGATE STRUT CAUSING LIFTGATE TO IMMEDIATELY CLOSE WE HAVE A 2005 TOYOTA SIENNA WITH A POWER REAR LIFTGATE. WHEN ONLY ONE STRUT FAILED, AS SOON AS THE DOOR WAS OPENED, IT NO LONGER HAD ENOUGH PRESSURE TO KEEP THE DOOR OPEN. AS THE THE DOOR BEGAN TO FALL, THE POWER CLOSING MECHANISM BEGAN TO PULL IT CLOSED. IN OTHERWORDS, AS SOON AS THE DOOR WAS OPENED, IT BEGAN TO AUTOMATICALLY CLOSE. FORTUNATELY THERE WERE NO INJURIES--IT JUST GAVE US A SCARE. TO CORRECT THIS FAILURE, THE DEALER IS REPLACING THE STRUTS SO THAT THE DOOR WILL REMAIN UP WHEN OPENED.

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