NHTSA Complaint #10165501 — 2001 CHEVROLET IMPALA

POWER TRAIN FAILURE: FIRST SIGN OF PROBLEM WAS HARSH SHIFTING, HAD THE TRANSMISSION FLUID AND FILTER CHANGED, STILL HAD SAME PROBLEM. BEFORE I FOUND THE SERVICE BULLETINS ON THIS PROBLEM THE PLANETARY GEARS GOT CHEWED UP BY A BROKEN PIECE OF METAL, HAD TO REBUILD THE TRANSMISSION $1800. FILED COMPLAINT WITH GM, SINCE I DID NOT HAVE IT REPAIRED AT A DEALER (FOR TWICE THE PRICE) THEY WOULD NOT HELP. NOW I HAVE A 2001 MONTE CARLO SHOWING THE SAME HARSH SHIFTING. THE TRANSMISSION HAS BE FLUSHED BY THE DEALER AND THEY PUT AN ADDITIVE INTO THE TRANSMISSION FLUID TO HELP THE STICKY VALUE PROBLEM, DID NOT WORK. THERE IS A PATTERN HERE AND GM WILL NOT STAND BEHIND THEIR PRODUCT. *NM