NHTSA Complaint #10165355 — 2004 NISSAN MAXIMA

PROBLEM 1 OF 5: PURCHASED 2004 MAXIMA BRAND NEW ON 4/12/04. END OF JUNE, 2004, NOTICED TEMPERATURE GAUGE PINNED AT HOT. ALSO, SOMETIMES WHEN I REVERSE, MY TRUNK POPS OPEN. CALLED NISSAN TO BRING CAR IN. WAS NOT GIVEN APPOINTMENT UNTIL 7/12/04. OF COURSE, THE WONDERFUL MECHANICS AT NISSAN HUNTINGTON COULD NOT EXPERIENCE THE SAME PROBLEM AND SAID MY CAR WAS OPERATING PROPERTY AT THAT TIME. GAVE ME MY CAR BACK AND WAS TOLD THE NEXT TIME MY CAR IS PINNED AT HOT, BRING IT RIGHT IN. THEN, A FEW WEEKS LATER, THE THERMOSTAT WAS PINNED AT HOT AGAIN. WHEN I CALLED NISSAN THE WOMAN WHO ANSWERS THE PHONE FOR SERVICE WOULD NOT LET ME BRING MY CAR IN DESPITE WHAT THE MECHANIC TOLD ME A FEW WEEKS BACK. SHE WOULD NOT GIVE ME AN APPOINTMENT UNTIL THE FOLLOWING WEEK. I TOLD HER THAT THIS COULD BE A MAJOR ENGINE PROBLEM AND WHAT IF MY CAR ENGINE FAILS. SHE DID NOT CARE. SO I DROVE THE CAR IN ANYWAY, AND HAD TO CUT THE LINE AT THE SERVICE DEPT AND GRAB A MECHANIC SO THEY CAN SEE FOR THEMSELVES THAT THE THERMOSTAT WAS INDEED PINNED AT HOT AND I AM NOT CRAZY. THIS WAS ON 8/11/04, MY CAR IS JUST ABOUT 4 MONTHS OLD NOW. THE DEALERSHIP FINALLY DETERMINED FAULTY TEMPERATURE GAUGE AND PLACED GAUGE. I ONLY HAD 3,992 MILES ON THIS CAR. THE DEALERSHIP DID GIVE ME A RENT A CAR BECAUSE I MADE A BIG STINK ABOUT MY CAR BEING BROKEN AND I WOULD BE OUT OF A CAR FOR 4 DAYS. *NM