NHTSA Complaint #10164676 — 2000 FORD EXCURSION LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	10164676
Vehicle	2000 FORD EXCURSION
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	January 1, 2002
Date Filed	August 7, 2006
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

THE POWER LOCKS STOPPED WORKING APPROXIMATELY A YEAR AFTER I PURCHASED THE VEHICLE. AT FIRST I THOUGHT IT WAS THE REMOTE START CHANGED BATTERY, THEN THE TOGGLE SWITCHES INSIDE THE TRUCK THAT CONTROL THE LOCKS ALSO STOPPED WORKING. CONTACTING MY LOCAL FORD DEALER AND WAS TOLD THERE WAS NO RECALL ON THE TRUCK. A FRIEND OF MINE ALSO HAS A 2000 FORD EXCURSION WITH THE SAME PROBLEM. THE LOCKS HAVE NOT BEEN FIXED BECAUSE I WAS TOLD THEY WOULD HAVE TO DO A DIAGNOSTIC TEST BEFORE THEY CAN DO ANYTHING. I WOULD BE RESPONSIBLE FOR THE COST OF THAT TEST. *NM

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