NHTSA Complaint #10164599 — 1997 CHRYSLER CONCORDE

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10164599
Vehicle	1997 CHRYSLER CONCORDE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 1, 2005
Date Filed	August 5, 2006
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

SAME SAD STORY AS THE OTHERS ON YOUR WEBSITE. I HAD A 1997 CHRYSLER CONCORDE. ON NEW YEAR'S DAY 2005 I WAS DRIVING TO MY DAUGHTER'S WHEN, WITHOUT WARNING, THE ENGINE BEGAN TO MAKE A KNOCKING NOISE. SUDDENLY, IT DIED. I HAD TOWED INTO MY DEALER, CLIFFORD CHRYSLER OF BUFFALO GROVE. THEY SAID THE ENGINE HAD SEIZED UP DUE TO SLUDGE. SINCE THE CAR WAS JUST OUT OF WARRANTY INSISTED THEY TALK TO CHRYSLER. CHRYSLER SAID THE PROBLEM WAS CAUSED BY INADEQUATE OIL CHANGES EVEN WHEN I SENT THEM A RECORD OF MY OIL CHANGES, THEY REFUSED TO HELP WITH THE COST OF REPLACING THE ENGINE. *NM

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