NHTSA Complaint #10163899 — 2002 NISSAN ALTIMA

I HAVE A 2002 ALTIMA WITH 35,000 MILES ON IT. I HAVE HAD IT TO THE DEALERSHIP SEVERAL TIMES DUE TO FACT THE CHECK ENGINE LIGHT WAS ON AND IT WAS RUNNING ROUGH. I WAS TOLD THAT THE #1 CYLINDER WAS SHOWING UP FAULTY ON THE COMPUTER READING FOR THE CHECK ENGINE LIGHT. THE DEALER HAD MY CAR FOR 3 DAYS AND FOUND NOTHING WRONG AND REPLACED THE PLUGS. THE WHOLE TIME THEY WERE IN CONTACT WITH THE NISSAN FACTORY TECH TEAM. 2 MONTHS LATER THE CHECK ENGINE LIGHT CAME ON AGAIN AND AFTER ANOTHER TRY TO THE DEALER THEY INSTRUCTED ME THAT THERE WAS NO COOLANT IN THE COOLING SYSTEM AND FILLED IT. 2 WEEKS LATER THE CHECK ENGINE LIGHT CAME ON AND THE COOLANT LEVEL DROPPED. TOOK TO THE DEALER AND NISSAN TECH SAID TO REPLACE THE HEAD GASKET. BOLTS WERE ON BACK ORDER AND THEY TOOK A MONTH TO COME IN. THEY REPLACED THE HEAD GASKET AND THEN DISCOVERED THE ENGINE NEEDED TO BE REPLACED, WHICH WAS ON BACK ORDER AND THEY DID NOT KNOW WHEN THE ENGINE WOULD BE AVAILABLE. I HAVE NOW BEEN WITHOUT MY CAR FOR 2 MONTHS, MADE 2 CAR PAYMENTS ON A CAR THAT I DID NOT HAVE, AND AM GETTING PRETTY ANNOYED. I CONTACT NISSAN NORTH AMERICA, WHO WAS SOOOO VERY UNPROFESSIONAL AND TOLD ME THAT THEY DID NOT SEE THE PROBLEM SINCE I HAD A WARRANTY AND THE MONEY WAS NOT COMING OUT OF MY POCKET. FURTHERMORE, THEY HAD MORE IMPORTANT ISSUES TO ATTEND TO SINCE THE 2006 ALTIMA RECALL. THESE TOOK PRECEDENCE AND THEY DID NOT KNOW WHEN MY ENGINE WOULD BE AVAILABLE. I AM SO FRUSTRATED WITH THE LACK OF CARING FROM THIS COMPANY. I HAVE YET TO DECIDED WHERE TO TURN NEXT. IF ANYONE HAS ANY SUGGESTIONS, PLEASE LET ME KNOW. 8JB