NHTSA Complaint #10163436 — 1999 MERCURY COUGAR

VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number	10163436
Vehicle	1999 MERCURY COUGAR
Component	VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident	February 20, 2006
Date Filed	July 25, 2006
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MS

Consumer Description

THE SUNROOF ON MY 1999 MERCURY COUGAR HAS STOPPED WORKING. IT STOPPED IN THE RAISED POSITION AND UPON INVESTIGATING THE PROBLEM IT SEEMS THAT THE PLASTIC PIECES ON THE TRACK HAVE BROKEN. WHILE RESEARCHING THE PROBLEM I DISCOVERED THAT THIS IS A KNOWN PROBLEM AND CAN BE DANGEROUS BECAUSE THERE HAVE BEEN MANY REPORTS OF THE SUNROOF PANEL ACTUALLY FLYING OFF THE CAR WHILE MOVING. FORD/MERCURY KNOWS THIS WAS A PROBLEM BECAUSE THEY CHANGED THE PLASTIC PIECES TO ALUMINUM AFTER THIS MANUFACTURE YEAR. IT IS A SHAME THAT SOMEONE DOESN'T MAKE THIS COMPANY FIX THE PROBLEM BEFORE SOMEONE GETS HURT OR KILLED BY ONE OF THESE SUNROOF'S MALFUNCTIONING AND FLYING OFF THE CAR OR FALLING ON SOMEONE WHILE TRYING TO GET IT TO CLOSE. YOUR ATTENTION IN THIS MATTER WOULD BE APPRECIATED. *JB

Related Complaints for the 1999 MERCURY COUGAR

Other VISIBILITY:SUN/MOON ROOF ASSEMBLY Complaints

#10197490 — July 25, 2007 — TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. HE STATED THAT THE SUNROOF SHIFTED TO THE SIDE AND HE HEARD A CRACK WHEN ...

#10187494 — April 10, 2007 — TL*- THE CONTACT HAS A 1999 MERCURY COUGAR WITH A FAILURE MILEAGE OF 107,000. WHEN THE CONTACT OPENED THE SUN ROOF ...

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#10162917 — July 19, 2006 — SUNROOF FAILED TO CLOSE ON 99 MERCURY COUGAR LOOKED ON THE WEB AND I AM NOT ALONE HTTP://WWW.COUGARSUNROOF.COM/. *NM

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