NHTSA Complaint #10163385 — 2003 MITSUBISHI GALANT

BRAKE ROTOR GETTING WARPED CAUSING VIBRATIONS, MACHINED(LATHE) EACH TIME AND I WANTED NEW ROTORS. IT HAPPENED AT AROUND 18,000 AND 9 MONTHS LATER 24,000 SAME PROBLEM. THE THIRD TIME AT AROUND 32,000 THEY BLAMED ME FOR THE CAUSES FROM POOR DRIVING,NON ROTATION OF TIRES,TORQUE OF WHEELS, ETC. I AM THE DRIVER MOST OF THE TIME OF THIS CAR SINCE IT'S THE NEWEST OF 5 CARS AND I AM THE MOST EXPERIENCED. I NEVER HAD THIS PROBLEM WITH MY HONDA,SUBARU,TOYOTA, AND MAZDA. I SPOKE TO MITSUBISHI CUSTOMER RELATIONS OFFICERS TO NO AVAIL. THEY INSIST IT IS WEARABLE ITEM AND IT'S NOT COVERED ALTHOUGH THE FIRST TIME THE OFFICER TOLD ME WHEN I ASKED FOR NEW ROTOR THEY WILL DO IT THE NEXT TIME SINCE IT WAS JUST TURNED(LATHE). BUT THE SECOND TIME THEY DENY TELLING ME THAT AND WANTED ME TO PAY THE DEALER TO HAVE IT OPENED AND HAVE IT INSPECTED. I JUST LEFT, WHY PAY THEM FOR WHAT I FEEL A WARRANTY ISSUE. *NM