NHTSA Complaint #10163169 — 2001 GMC SAFARI

PASSENGER SIDE POWER WINDOW GOES PART WAY DOWN, WILL NOT GO OUT - INTERMITTENT PROBLEM INCREASED TO PERMANENT PROBLEM. NOW GOES DOWN MAYBE 1/2 INCH, ONLY GOES UP 1/32 INCH AT A TIME. HAS BEEN REPAIRED TWICE, NEEDS REPAIR AGAIN. I PURCHASED THE VEHICLE USED IN 6/03, NOT LONG AFTER THAT, PROBLEM SURFACED IN INCREASING REGULARITY. WHEN I HAD PROBLEM REPAIRED BY DEALER IN 1/04, I WAS TOLD THIS HAD BEEN REPAIRED BEFORE. ITEMS REPAIRED / REPLACED, WERE: 1314WSC95 - ELECTRICAL MISC. PO45391 - MOTOR PO45386 - ACTUATOR SEVERAL RIVETS. THE REPAIR FACILITY DESCRIBED THE WINDOW PROBLEM AS "BINDING", AND A ALSO FOUND THAT THE DOOR LOCK WAS NOT ACTIVATING PROPERLY DUE TO A DOOR LOCK MECHANISM PROBLEM (THE ACTUATOR) AS HAVING AN "INTERNAL SHORT". THE REPAIR OF 1/04 WAS GOOD FOR ABOUT 14 MONTHS (DEALER REFUSED TO WARRANT WORK), WHEN IN 3/05, THE PROBLEM HAD GRADUALLY RETURNED. WHEN I ASKED THE DEALER IF THIS WAS A COMMON PROBLEM, HE SAID IT WAS NOT. I RECENTLY DECIDED TO LOOK INTO THE PROBLEM AS I AM ABOUT TO HAVE IT REPAIRED AGAIN, AND SEE THAT THE PASSENGER WINDOWS ON GMC VANS HAVE BEEN A PROBLEM FOR A LONG TIME. I BELIEVE THE MALFUNCTIONING WINDOW IS A HAZARD, AS IT CREATES A DANGEROUS SITUATION FOR THE DRIVER WHEN DISTRACTED BY A MALFUNCTIONING WINDOW, WHICH IS USED TO PROTECT THE VEHICLES OCCUPANTS FROM WEATHER, SMOKE, DUST AND DIRT, WIND AND EVEN POTENTIAL CRIMINALS. MY ATTENTION HAS BEEN DRAWN AWAY FROM THE NORMAL HAZARDS OF URBAN AND HIGHWAY DRIVING BY THE DISTRACTION OF A MALFUNCTIONING WINDOW. WHY HAS THIS BEEN ALLOWED TO BE A PROLIFIC PROBLEM FOR SO LONG? I WONDER JUST HOW MANY COMPLAINTS YOU HAVE RECEIVED ON THIS ISSUE? DOES SOMEONE HAVE TO ACTUALLY DIE BEFORE YOU TAKE ACTION? *NM