NHTSA Complaint #10163126 — 2001 TOYOTA PRIUS

ON TWO OCCASIONS, ONE WHEN MY CAR (2001 TOYOTA PRIUS) HAD 71,000 MILES AND ONE AT 80,000, A SPOKE ON A WHEEL CRACKED, REQUIRING REPLACEMENT OF THE WHEEL. ON BOTH OCCASIONS, AN INDEPENDENT TIRE DEALERSHIP DIAGNOSED THE PROBLEM AS A DEFECT IN THE WHEEL. BOTH SAID THIS IS A SAFETY ISSUE AND THAT TOYOTA SHOULD REPLACE THE DEFECTIVE WHEELS. THE TOYOTA OFFICE THAT HANDLES THESE MATTERS CONTENDS THAT THE WHEEL WAS DAMAGED WHILE DRIVING (BASED ON THE TOYOTA DEALERSHIPS ASSESSMENT) ON BOTH OCCASIONS. HOWEVER, THE TIRE DEALERSHIPS SAID THERE IS NO DAMAGE THAT CAN WARRANT SUCH AN ASSESSMENT. FOR MYSELF AND OTHER PRIUS OWNERS, I AM CONCERNED THAT THIS PROBLEM WILL RESULT IN A SERIOUS ACCIDENT AS OTHER WHEELS BEGIN TO CRACK.