NHTSA Complaint #10163045 — 2000 CHEVROLET IMPALA

FOR THE LAST YEAR MY SECURITY LIGHT WILL RANDOMLY COME ON. SOON AFTER..SOMETIMES HOURS, SOMETIMES DAYS...THE CAR WILL NOT START. I CONTACTED MY DEALER AND THEY SAID IT IS A PASSLOCK SECURITY CODE PROBLEM. THE CAR THINKS IT IS GETTING STOLEN AND YOU HAVE TO WAIT 15-20 MINUTES AND TRY AGAIN. THE CODE IS EASY TO FIX BUT IT IS ALSO $395. THE ONLY PLACE THAT CAN FIX IT IS THE DEALERSHIP. I HAVE DONE SOME INVESTIGATING AND MANY IMPALAS HAVE THIS PROBLEM. MY DEALER SUGGESTED I WRITE A COMPLAINT BECAUSE THEY SEE IT A LOT AND HOPEFULLY A RECALL COULD OCCUR. I DON'T KNOW WHEN IT IS GOING TO HAPPEN AGAIN AND BEING A YOUNG FEMALE IT IS SCARY WHEN I WALK OUT TO MY CAR LATE AT NIGHT OR ALONE. I HAVE FOUND CAR WEBSITE FORUMS AND MANY HAVE LISTED THIS SAME PROBLEM. I APPRECIATE YOUR TIME AND HOPE THAT SOMETHING CAN BE DONE. THIS CAN BE A SAFETY ISSUE FOR MANY PEOPLE.