NHTSA Complaint #10162694 — 2006 FORD EXPLORER

1. DRIVING DOWN THE ROAD, PREPARING TO MAKE A LEFT-HAND TURN 2. WHEN TRYING TO SLOW FOR A LEFT TURN, THE CAR BARELY SLOWED DOWN AND I COULD NOT GET IT TO SLOW DOWN ENOUGH TO MAKE THE TURN. I WENT BEYOND THE TURN AND HAD TO BACK UP. DURING MY ATTEMPT TO SLOW THE CAR DOWN, IT MADE A NOISE LIKE A LOUD FAN OR A RACING ENGINE. THIS HAPPENED ON DRY PAVEMENT WITH NO STONES. 3. I TOOK IT TO A DEALER TO HAVE THE PROBLEM FIXED BUT THEY COULDN'T GET IT TO REACT LIKE IT DID FOR ME AND THEIR COMPUTER COULDN'T FIND A PROBLEM. I MADE THEM PUT ON THE REPAIR PAPER THAT THEY LOOKED AT BOTH A BRAKING PROBLEM AND AN ENGINE PROBLEM AND FOUND NO DEFECTS. I THEN LEFT THE DEALERSHIP, DROVE DOWN THE ROAD, HAD THE CAR WASHED AND THEN STARTED FOR HOME ONLY TO HAVE THE EXACT SAME STOPPING PROBLEM AS I DESCRIBED ABOVE. I MADE THEM TAKE IT BACK AND THEY HAVE HAD IT FOR GOING ON 4 WEEKS AND STILL CAN'T FIND ANY PROBLEM. EVERYONE IN THE PLACE, SERVICE MANAGER, MECHANIC AND ANOTHER SERVICE PERSON, HAVE DRIVEN THE CAR WITH NO RESULTS. THEY HAD ME DRIVE WITH THE SERVICE MANAGER AFTER TAKING IT BACK THE SECOND TIME AND HE PUT THE CAR INTO A SLIDE ON GRAVEL TO HAVE ME EXPERIENCE THE ABS IN ACTION TO SEE IF THAT WAS WHAT I EXPERIENCED, BUT IT WASN'T THE SAME. IT DID NOT MAKE THE NOISE THAT I EXPERIENCED EACH TIME IT FAILED TO STOP. WE ARE NOT GETTING ANY SATISFACTION FROM THE DEALER. THE CAR ONLY HAD APPROXIMATELY 3,700 MILES WHEN THEY FIRST GOT IT. IF I EXPERIENCED THIS PROBLEM IN TRAFFIC, I WOULD CERTAINLY HIT A CAR IN FRONT OF ME BECAUSE NO MATTER HOW MUCH PRESSURE I APPLY TO THE BRAKES, IT WON'T STOP IN A TIMELY MANNER. ONCE I HAVE TAKEN MY FOOT OFF THE BRAKE, IT WILL WORK AGAIN, PROPERLY. I FEEL LIKE THIS IS A MAJOR PROBLEM AND SO FAR THERE HAS BEEN NO SOLUTION GIVEN TO ME. THEY JUST KEEP TELLING ME THAT IT ISN'T DOING ANYTHING WHEN THEY DRIVE IT. *JB