NHTSA Complaint #10162290 — 2000 DODGE INTREPID

WE HAVE A 2000 DODGE INTREPID ES SEDAN THAT WE BOUGHT NEW IN AUGUST OF 2000. IN 2003 CHRYSLER ISSUED A RECALL ON A SEAT BOLT THAT COULD BREAK AND CAUSE THE SEAT TO FALL COMPLETELY BACKWARDS INTO THE BACK SEAT. WE TOOK OUR CAR IN TO HAVE THE PART REPLACED. THE OTHER DAY THE DRIVERS SEAT BROKE AND FELL BACK INTO THE BACK SEAT. FORTUNATELY THE CAR WAS BEING PARKED AT THE TIME AND NO ONE WAS IN THE BACK SEAT. IF WE HAD BEEN ON THE FREEWAY OR HAD ONE OF OUR SMALL GRANDCHILDREN IN THE BACK SEAT THE CONSEQUENCES COULD HAVE BEEN SERIOUS. WE TOOK THE CAR INTO THE DEALERSHIP TO HAVE THE SEAT REPAIRED ASSUMING THIS WAS THE SAME PART THAT WAS RECALLED. WE WERE TOLD THIS WAS A DIFFERENT PART AND WAS NOT UNDER RECALL. IF IT IS A DIFFERENT BOLT AS THE DEALER CLAIMS IT SHOULD BE UNDER RECALL TOO. WE WERE FORTUNATE THAT NO ONE WAS HURT. THE NEXT PERSON THIS HAPPENS TO MAY NOT BE SO LUCKY. THE PART TO REPAIR THE SEAT IS $800.00, THIS WILL NOT INCLUDE LABOR AND CHRYSLER WILL NOT COVER ANY OF IT. IF YOU CAN DRAW ATTENTION TO THIS SERIOUS DEFECT IN THE DODGE INTREPID WE WOULD SINCERELY APPRECIATE IT. *JB