NHTSA Complaint #10161816 — 2002 DODGE STRATUS SUSPENSION:REAR:SHOCK ABSORBER

Complaint Details

ODI Number	10161816
Vehicle	2002 DODGE STRATUS
Component	SUSPENSION:REAR:SHOCK ABSORBER
Date of Incident	June 29, 2006
Date Filed	July 7, 2006
Mileage	47,552 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I WAS DRIVING AT ABOUT 30 MPH AND DROVE OVER A SLIGHT DEPRESSION IN THE PAVEMENT WHEN I HEARD A LOUD BANG FROM THE PASSENGER RIGHT REAR. THE LOUD BANGING SOUND CONTINUED AS LONG AS THE CAR WAS DRIVEN. I NOTICED A COMPROMISE IN THE HANDLING OF THE VEHICLE. I TOOK THE VEHICLE TO A REGISTERED REPAIR SHOP WHERE I HAVE BEEN A CUSTOMER FOR OVER TWENTY YEARS. I WAS TOLD NOT TO DRIVE THE VEHICLE SINCE THE REAR STRUT PLATE TOP MOUNT HAD DISINTEGRATED DUE TO THE FACT THEY WERE MADE OUT OF ALUMINUM. THE DRIVER REAR STRUT MOUNT WAS ON THE VERGE OF BREAKING APART ALSO. IT APPEARS THAT ROAD SALT PROBABLY CONTRIBUTED TO THIS SITUATION. THE REPLACEMENT MOUNTS PURCHASED FROM THE DEALER WERE NOT MADE OF ALUMINUM. THE FOLLOWING REPAIR/PARTS WAS PERFORMED: REAR SHOCK & OR STRUT ASSEMBLY (2), UPPER SHOCK MOUNT (2). *JB

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