NHTSA Complaint #10161721 — 1997 DODGE CARAVAN

SUSPENSION:FRONT:CONTROL ARM issue reported to NHTSA

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Complaint Details

ODI Number	10161721
Vehicle	1997 DODGE CARAVAN
Component	SUSPENSION:FRONT:CONTROL ARM
Date of Incident	June 30, 2006
Date Filed	July 6, 2006
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

SUMMARY: CONTROL ARM BUSHINGS REPLACEMENT PARTS ARE ON NATIONAL BACKLOG: WIDES-SPREAD OCCURRENCE OF THIS DEFECT INDICATES THE NEED FOR RECALL ON THESE PARTS. DETAILS: OUR DODGE CARAVAN IS IN NEED OF NEW CONTROL ARM BUSHINGS, HOWEVER THERE IS A NATIONAL BACKLOG FOR THESE PARTS AND THEY WILL NOT BE AVAILABLE FOR 4-8 WEEKS OR LONGER. WE BELIEVE A RECALL FOR THIS DEFECT IS A NEEDED AND FAIR WAY TO HANDLE THIS, AS THIS DEFECT IS OBVIOUSLY SO WIDE-SPREAD AS TO BE UNMANAGEABLE UNDER NORMAL CIRCUMSTANCES. WE HAVE CONTACTED CHRYSLER DIRECTLY AND THEY HAVE INFORMED US THAT THEY WILL NOT TAKE ANY CORRECTIVE ACTION. VIN: VB482644, MILEAGE: 82,000. *NM

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