NHTSA Complaint #10161407 — 2003 FORD TAURUS

ON 6-7-06, WHILE DRIVING THE CAR TO WORK, THE FAN MOTOR QUIT. FOR THE NEXT WEEK, THE MOTOR WOULD QUIT OR FAIL TO RUN ANY TIME THAT IT WAS RAINING OR HAD RAINED. THIS EFFECTED USING THE DEFROST AND THE AIR CONDITIONING. AFTER CHECKING ALL FUSES, I FINALLY TOOK THE CAR INTO THE DEALER SERVICE DEPARTMENT. ONE OF THE SERVICE ADVISORS LOOKED AT THE CAR AND ASKED IF THIS WAS A 2003 MODEL TAURUS? HE THEN EXPLAINED THAT THIS PROBLEM IS COMMON WITH THAT CAR. HE EXPLAINED ABOUT THE WATER GETTING IN THE MOTOR AND THAT THERE WAS A TSB ON HOW TO FIX THIS. HOWEVER, FORD WOULD NOT COVER ANY OF THE COST SINCE THERE WAS NO RECALL AT THIS TIME. TOTAL COST OF THE REPAIR WAS 401.14 DOLLARS. SINCE THIS CAUSED A ELECTRICAL SHORT AND WAS NOT PROTECTED BY FUSES, I AM SURPRISED THAT THERE WAS NOT A FIRE. THE CAR WAS LESS THAN THREE YEARS OLD BUT HAD 37,398 MILES WHEN THE REPAIR WAS COMPLETED. *NM