NHTSA Complaint #10161071 — 2000 DODGE INTREPID

ON JUNE 14TH 2006 MY 2000 DODGE INTREPID WAS PARKED IN MY DRIVE WAY AND AT ABOUT 1:00 A.M. I WAS AWAKEN TO MY DOOR BELL RINGING AND MY NEIGHBORS SCREAMING GET OUT THE HOUSE THERE'S A FIRE I DIDN'T HESITATE I WAS GOING OUT THE BACK DOOR TO FIND OUT IT WAS MY VEHICLE THAT WAS ON FIRE BY THE TIME I HAD MADE IT OUT THE CAR WAS STARTING TO POP AND WAS ABOUT TO EXPLODE. THE MILWAUKEE FIRE DEPT. ARRIVED AND PUT THE FIRE OUT AND HAD DETERMINED THE FIRE STARTED IN THE ENGINE. I CONTACTED DAMILER CHRYSLER AND WAS TOLD SOMEONE WOULD BE OUT TO DO AN INSPECTION IN A FEW DAYS. DAYS PASSED AND I CALLED BACK ON JUNE 19TH AND SPOKE WITH SOMEONE NAMED JAY WHO SAID THERE WAS NO INSPECTION NEEDED. I THEN RECEIVED A LETTER FROM THE COMPANY SAYING THAT IT WAS NOT THEIR PROBLEM AND TO TAKE THE MATTER UP WITH MY INSURANCE COMPANY. I TRIED CALLING THE CO BACK BUT WAS TOLD THERE WAS NOTHING THEY COULD DO FOR ME. MY SERIOUS CONCERN IS THAT DAIMLER CHRYSLER WAS NOT CONCERNED ABOUT THE VEHICLE STARTING ON FIRE ESPECIALLY IN THE ENGINE.AND THEIR LACK OF CONCERN FOR THE CONSUMERS BUYING THEIR VEHICLES AND THEIR SAFETY. AND WHY WOULDN'T THEY COME OUT AND DO AN INSPECTION WITH SOMETHING THIS SERIOUS. THIS MAKES ME WONDER WHAT KIND OF COMPANY THEY ARE. ARE THEY THAT BIG THAT THEIR CONSUMERS SAFETY DOESN'T MATTER AND DO THEY FEEL THEY ARE UNTOUCHABLE WHEN IT COMES TO SERIOUS MATTERS. WHAT IF I WOULD HAVE BEEN IN THE CAR WITH MY CHILDREN? AND WE ALL WOULD HAVE DIED? THEN WHAT? I HAVE NEVER IN MY LIFE BEEN TREATED THIS WAY WITH SOMETHING SO SERIOUS AND THEN BEING TOLD NOT TO CALL THEIR OFFICE AGAIN MAKES ME REALLY THINK SOMETHING IS WRONG. I TRIED CONTACTING THE DEALERSHIP ANDREW CHEVY AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO FOR ME. *NM