NHTSA Complaint #10160721 — 2006 NISSAN ALTIMA

THIS IS IN REGARDS TO THE LETTER THAT WE RECEIVED FROM NISSAN NORTH AMERICA INC. AFTER THE PURCHASE OF OUR NEW 2006 NISSAN ALTIMA. MY WIFE AND I FEEL THAT NISSAN DEFRAUDED US WHEN WE MADE OUR PURCHASE OVER MEMORIAL DAY WEEKEND. WE FEEL VERY STRONG THAT FRAUD OCCURRED BEING THAT THIS INFORMATION WAS NOT DISCLOSED TO US UPON PURCHASE BUT WAS DISCLOSED TO US WITHIN TWO WEEKS AFTER PURCHASING A NISSAN PRODUCT. TODAY WE MADE CONTACT WITH OUR SALES REPRESENTATIVE WENDY HOOTEN AT POWER NISSAN TEMPE AND BOTH MY WIFE AND I WERE TREATED VERY POORLY. ALL THAT WE ARE ASKING FOR IS FOR A FULL PURCHASE PRICE REFUND TO PUT TOWARDS ANOTHER ONE OF NISSAN'S PRODUCTS AND WE WERE TOLD VERY HARSHLY THAT THEY WOULD NOT DO THAT. WHAT WAS TOLD TO US BY WENDY WAS THAT THEY COULD ONLY OFFER US A TRADE IN PRICE ON A BRAND NEW VEHICLE WITH ONLY 755 MILES WHICH TO DATE HAS USED 1 QUART OF OIL. FURTHER TALKING WITH WENDY THIS MORNING, SHE DIVULGED THAT POWER NISSAN TEMPE HAS PULLED ALL OF THE NISSAN ALTIMA CARS WITH THE 4 CYLINDER ENGINE. THEREFORE, THIS ACTION WARRANTS THAT THIS IS A VERY SERIOUS PROBLEM WITH THIS MAKE AND MODEL OF THE NISSAN ALTIMA!!! SINCE SHOPPING FOR A CAR, WE LOOKED AT THE NISSAN AND TOYOTA PRODUCTS BEING THAT OUR FAMILY HAS BEEN IN THE AUTOMOTIVE REPAIR INDUSTRY FOR OVER 30 YEARS; WE FELT THAT WE WOULD BE GETTING THE BEST CAR FOR OUR MONEY BEING THAT WE USUALLY KEEP OUR CARS FOR SEVERAL YEARS BUT THIS IS NOT THE CASE!!!!!! AT THIS POINT WE ARE NOT COMFORTABLE KEEPING THIS CAR AND AGAIN WE ARE ONLY ASKING FOR THE FULL PURCHASE PRICE ON A TRADE IN FOR ANOTHER NISSAN PRODUCT. I DOING SO WE WANT THE REFUND TO BE KEPT SEPARATE FROM THE PURCHASE PRICE OF A NEW VEHICLE. IN OTHER WORDS, WE DO NOT WANT POWER NISSAN TEMPE TRYING TO MAKE UP THE MONEY THEY FEEL THEY HAVE LOST WITH THIS TRANSACTION ON THE NEW VEHICLE THAT WE WANT TO PURCHASE. OUR HOPES ARE TO RESOLVE THIS ISSUE AS SOON AS POSSIBLE BEFORE WE HAVE TO CONSULT WITH A LEGAL REPRESENTATION, OUR LAWYER. *JB