NHTSA Complaint #10160668 — 2000 MERCEDES BENZ S500

MERCEDES-BENZ UNDER REPORTING HAS BEEN A SERIOUS PROBLEM. I COMPLAINED TO THEM ABOUT MY AC BLOWER MOTOR, WHICH TURNS ON ONLY SPORADICALLY, ON AVERAGE ABOUT 30% OF THE TIME. I WENT IN TO THE DEALER AND THEY HAD REFUSED TO FIX IT SAYING THAT MINE WAS NOT ONE OF THE CARS MERCEDES BENZ CORPORATE ACCEPTED UNDER NHTSA CAMPAIGN ID NUMBER: 00V141000. HOWEVER, AN INDEPENDENT MECHANIC'S DIAGNOSIS WAS THAT THE BLOWER MOTOR REGULATOR NEEDS REPLACEMENT AND THAT IT IS INDEED A DEFECT OF THE ENGINEERING AND THAT MERCEDES SHOULD HAVE REPLACED IT AS IT WAS EXACTLY THE EFFECT OF THE PROBLEM THEY UNDERREPORTED FROM THE RECALL. THIS IS UNACCEPTABLE FOR NHTSA TO PROVIDE SPECIAL TREATMENT TO MERCEDES BENZ - TO THIS DAY, I AM DRIVING IN THE HEAT A SPORADICALLY WORKING BLOWER MOTOR THAT I HAVE TO SUFFER WITH BECAUSE OF MERCEDES FLAW. IF A PURELY AMERICAN COMPANY LIKE FORD HAD DONE SOMETHING LIKE THIS, NHSTA WOULD NOT HAVE ALLOWED SUCH SERIOUS MANUFACTURER VIOLATIONS, BUT WHY THE LENIENT TREATMENT FOR MERCEDES-BENZ? RIGHT NOW, IN ADDITION TO THE FAULTY BLOWER MOTOR REGULATOR, I AM SUFFERING WITH A DEFECTIVE AND NON-WORKING AND NON-ILLUMINATING INSTRUMENT PANEL CLUSTER ALSO WHICH WAS RIGHTLY ADDRESSED BY NHTSA IN NHTSA CAMPAIGN ID NUMBER: 06V028000 BUT BECAUSE MERCEDES BENZ MISREPORTS THE NUMBER OF UNITS AFFECTED SO THEY DO NOT HAVE TO FIX MANY OF THEIR DEFECTS, I AM STUCK IN SERIOUS DANGER. PLEASE HELP! *JB