NHTSA Complaint #10160401 — 2004 JEEP LIBERTY

PREVIOUS | NEXT | BACK TO MESSAGES CALL OR INSTANT MESSAGE DELETEREPLYFORWARDSPAMMOVE... PRINTABLE VIEW THIS MESSAGE IS NOT FLAGGED. [ FLAG MESSAGE - MARK AS UNREAD ] SUBJECT: JEEP STUFF DATE: WED, 21 JUN 2006 12:47:22 -0400 FROM: "RASTGOUFARD, SHIRIN" <[email protected]> ADD TO ADDRESS BOOK ADD MOBILE ALERT TO: [email protected] I WAS LEAVING A PARKING LOT IN MY 2004 JEEP LIBERTY WHEN I HEARD A BANG, AND MY CAR STOPPED MOVING. I PUSHED THE ACCELERATOR BUT THE CAR DID NOT MOVE, IT ONLY SHOOK AND MADE A LOUD NOISE. WHEN I GOT OUT OF MY CAR I NOTICED THAT ALL THE TIRES WERE STILL INFLATED AND THAT THERE WERE LITTLE PIECES OF CURLED METAL UNDERNEATH MY CAR. THE TOW TRUCK DRIVER STATED THAT MY SUSPENSION HAD BROKEN, AND THAT THE TIRE FELL OFF MY CAR, BUT WAS CAUGHT BY SOMETHING, HENCE THE CURLED PIECES OF METAL. THE TIRE FINALLY FELL OFF THE CAR WHEN WE TOWED IT TO THE DEALERSHIP. THE DEALERSHIP WHERE I HAD BOUGHT THE CAR FROM SOLD, AND IS NOW UNDER NEW MANAGEMENT. THE CAR COULD NOT BE FIXED AT THAT LOCATION BECAUSE THE MECHANIC WAS NOT SKILLED ENOUGH TO HANDLE THE DAMAGE. THE CAR THEN HAD TO BE TOWED DOWN THE STREET TO THE DEALERSHIPS OTHER LOCATION. I WAS TOLD THAT THE LEFT AND RIGHT BALL JOINTS WERE REPLACED ON THE CAR AND THAT A NEW WHEEL WAS ORDER, BUT IS ON BACK ORDER. THE SERVICE DEPARTMENT STATED THAT EVEN WITHOUT THE NEW WHEEL, MY CAR WAS READY AND SAFE TO DRIVE. *NM