NHTSA Complaint #10160394 — 2000 FORD EXCURSION

DT*: THE CONTACT STATED THAT ALL FOUR OF THE TIRE SIDEWALLS ARE SPLITTING. THE TIRES ARE THE ORIGINAL TIRES THAT THE VEHICLE WAS PURCHASED WITH. THE TIRES PRESSURE HAS BEEN KEPT AT THE RECOMMENDED LEVELS. THE TIRES WERE REGULARLY SERVICED, ROTATED AND HAD THE PRESSURE CHECKED ON THEM. THERE HAS BEEN NO VIBRATION WHILE DRIVING AND NO ABNORMAL BULGING. THE CONTACT HAS PICTURES OF SIDE WALL SPLITTING AVAILABLE UPON REQUEST. A REPRESENTATIVE OF THE FIRESTONE COMPANY CONTACTED THE CONSUMER AND INFORMED HIM THAT THE PROBLEM WAS USUALLY CAUSED BY UNDER INFLATED OR OVER LOADED TIRES. THE REPRESENTATIVE ALSO STATED THAT FORD RECOMMEND PSI WAS 35. THE CONSUMER STATED HE HAS ALWAYS KEPT 65 PSI IN THE TIRES AS STAMPED ON THE SIDEWALL OF THE TIRES. IT WAS ALSO STATED THAT THE VEHICLE SHOULD HAVE LOAD E RANGE TIRES INSTEAD OF D LOAD RANGE. UPDATED 07/07/06. *JB