NHTSA Complaint #10159800 — 2001 CHEVROLET IMPALA STEERING

Complaint Details

ODI Number	10159800
Vehicle	2001 CHEVROLET IMPALA
Component	STEERING
Date of Incident	June 14, 2006
Date Filed	June 14, 2006
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

DT*: THE CONTACT STATED WHILE TURNING THE STEERING WHEEL TO THE LEFT, IT MADE A ROUGH NOISE AND FELT AS IF IT WERE DRAGGING. THE NOISE WAS MORE NOTICEABLE AT 5-10 MPH. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DISASSEMBLED THE STEERING SHAFT AND ADDED GREASE. THE PROBLEM HAS NOW RETURNED AFTER 40,000 MILES AND THE DEALER RECOMMENDED ADDING THE GREASE UNDER REGULAR SCHEDULED MAINTENANCE. HOWEVER, THE UNIT IS SEALED AND THE CONTACT DOES NOT UNDERSTAND WHY GREASE NEEDED TO BE ADDED A SECOND TIME. THE MANUFACTURER WAS ALSO ALERTED. UPDATED 6-27-2006 - *NM

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