NHTSA Complaint #10159164 — 2003 JAGUAR S-TYPE

I APPLIED BRAKE & MADE RIGHT TURN INTO PARKING SPACE. I THEN APPLIED MORE PRESSURE TO BRAKE TO STOP CAR. CAR DID NOT STOP, BUT CONTINUED TO MOVE FORWARD AS IF I HAD NOT APPLIED MORE PRESSURE TO BRAKE. REALIZING I MAY HIT CURB, I PUSHED BRAKE PEDDLE DOWN HARD, & ADDED LEFT FOOT TO BRAKE PEDAL ALONG WITH RIGHT FOOT. BRAKE PEDAL LOST ALL RESISTANCE, & MY FEET WENT DOWN TO THE FLOOR. CAR ACCELERATED FORWARD & CRASHED INTO CEMENT STEPS. CAR WAS TOWED TO JAG AUTHORIZED BODY SHOP, THEN TOWED TO DEALER FOR DIAGNOSIS. DEALER SENT COMPUTER READOUT TO JAGUAR ENGINEERS TO ANALYZE. THEY COULD NOT "FIND" THE PROBLEM, SO JAGUAR TOLD ME THAT THERE IS NO PROBLEM! JUST BECAUSE JAGUAR COULD NOT "FIND" THE PROBLEM, DOES NOT MEAN THERE IS NO PROBLEM! JAGUAR WILL NOT DISCLOSE TO EITHER MYSELF OR DEALER WHAT PARTS WERE TESTED OR RESULTS OF TESTS. JAGUAR JUST SAYS CAR CONFORMS TO MANUFACTURER SPECIFICATIONS. JAGUAR REFUSES TO PUT IN WRITING THAT THIS CAR IS SAFE TO DRIVE. ANOTHER INDICATION OF A MALFUNCTION IS THAT 5 DAYS BEFORE THE ACCIDENT I RE- LEASED THIS 2003 CAR. DEALER LOOKED AT THE MILEAGE ON IT AND WROTE IT ON THE LEASE. THEN 5 DAYS LATER WHEN IT CRASHED & GOT TOWED TO THE BODY SHOP, THE BODY SHOP WROTE DOWN THE MILEAGE UPON ARRIVAL. ( CAR WAS NOT ABLE TO BE DRIVEN). MY INSURANCE APPRAISER AND THEIR INVESTIGATOR ALSO WROTE DOWN THAT SAME MILEAGE NUMBER. THE ODOMETER HAD REGISTERED 440 MILES MORE THAN ON THE DATE OF THE LEASE, YET I HAD ACTUALLY ONLY DRIVEN IT A MAXIMUM OF 100 MILES! DEALER & JAGUAR SAID THEY HAVE NO WAY TO DIAGNOSE THIS & PUT BLAME ON CLERICAL ERROR. NO CLERICAL ERROR COULD EXPLAIN 440 MILES! JAGUAR CANNOT EXPLAIN THIS, SO THEY IGNORED I!. THEY CAN'T EXPLAIN WHY THE CAR DID NOT STOP AND ACCELERATED, SO THEY BLAME THAT ON DRIVER ERROR! NOTICING SO MANY OTHER COMPLAINTS FROM JAGUAR OWNERS ON YOUR WEB-SITE FOR THE VERY SAME THING. I BELIEVE THERE IS A VERY SERIOUS SAFETY ISSUE THAT JAGUAR REFUSES TO ACKNOWLEDGE AND CAN'T FIX! *NM *NM