NHTSA Complaint #10158933 — 2000 VOLKSWAGEN GTI

ON MARCH 3, 2006, I WENT TO THE METRO VOLKSWAGEN TO HAVE MY INSPECTION AND AN OIL CHANGE DONE. THE SERVICE REP TOLD ME I HAD A SMALL HOLE IN MY OIL PAN, SO I AGREED TO REPLACE THE PAN. THE NEXT MORNING WHEN I STARTED MY CAR IT SHUT OFF THREE TIMES. SINCE THEN, MY CAR HAS SHUT OFF EVERY TIME I START IT. IF I PULL OFF BEFORE THE CAR COMPLETELY HEATS UP, THE CAR SHUTS OFF IN MID DRIVE. THIS CAUSES ME TO PULL OVER AND RESTART THE CAR AND HOLD MY FOOT ON THE GAS IN ORDER TO KEEP THE CAR FROM SHUTTING DOWN. I HAVE NOTICED WATER IN MY CAR ON THE DRIVER'S SIDE FLOOR (BACK), BUT I THOUGHT IT WAS CONDENSATION CAUSED FROM THE PLASTIC MAT I KEEP UNDER THE DRIVERS SIDE RUG. I RECEIVED A RECALL NOTICE IN THE MAIL AND TOOK THE CAR IN ON MAY 25, 2006 FOR A FUEL LINE, AND HAZARD SWITCH REPLACEMENT. AS OF FRIDAY, JUNE 2, 2006, I'VE SMELLED GASOLINE WHEN I TURNED MY CAR ON, AND THE RUG IN THE BACK (DRIVERS SIDE) WAS SOAKED WITH WATER. IT HAD NOT RAINED UNTIL 3:45 PM, AND I HAD NOT DRIVEN THE CALL ALL DAY EXCEPT FOR THAT MORNING. SATURDAY JUNE 3, 2006, I OPENED MY DRIVER SIDE DOOR TO DISCOVER A HUGE PUDDLE ON THE REAR FLOOR OF THE DRIVER'S SIDE AND THE FRONT RUG AND MAT SOAKED WITH BROWN WATER. IT WAS RAINING SLIGHTLY BUT THERE WAS NO LEAK COMING FROM THE WINDOWS, OR THE MOON ROOF, AND THE TOP OF THE CAR (INSIDE) WAS COMPLETELY DRY. I ALSO SMELLED GASOLINE AGAIN WHICH PROMPTED MY DECISION TO CALL VOLKSWAGEN. I WAS TOLD BY A SERVICE REP TO BRING THE CAR BACK IN ON JUNE 5 2006. *JB