NHTSA Complaint #10158326 — 2003 LINCOLN AVIATOR

'03 AVIATOR, SINCE PURCHASE FELT SOMETHING WASN'T RIGHT WITH THE CAR'S TRANSMISSION. CAR SEEMED TO HESITATE SHIFTING INTO NEXT GEAR I.E. STAYING IN GEAR TOO LONG. ALSO AT TIMES DURING STARTUP CAR CAN BE EXTREMELY LOUD, MAKING TRANSMISSION ISSUE MORE PRONOUNCED. CONCERNS MENTIONED DURING ROUTINE MAINTENANCE APPOINTMENTS BUT WAS ALWAYS TOLD THE CAR WAS FUNCTIONING NORMAL. WINTER '06 CAR BEGAN TO IDLE VERY ROUGH DURING STOPS AND IN NEUTRAL/PARK. 3/3/06 CAR SERVICED FOR ROUGH IDLE -GARAGE FOUND SSM 17478 WHICH SAID THE PCM NEEDED TO BE REPROGRAMMED. CAR STILL WASN'T RUNNING SMOOTHLY. 4/3/06 CAR BACK IN GARAGE FOR MAJOR ENGINE PROBLEM. #8 CYLINDER HEAD WAS REPLACED. I EXPRESSED MY CONCERNS AND WAS TOLD THAT THIS COULD HAVE BEEN CAUSING SOME OF THE ISSUES I WAS COMPLAINING ABOUT. WAS ALSO TOLD THEY HAD MULTIPLE '03 AVIATORS COME IN WITH THE SAME MAJOR ENGINE PROBLEM. OF COURSE CAR STILL DID NOT FEEL RIGHT. 5/8/06 AND ONLY 2,000 MILES TO GO ON MY WARRANTY THE TRANSMISSION FINALLY WENT. PULLED OUT FROM A RED LIGHT WHEN CAR WOULDN'T SHIFT AND BUCKED INTO NEXT GEAR. ENGINE LIGHT AND TRANSMISSION LIGHT WENT ON AND OVERDRIVE OFF LIGHT WAS FLASHING. TRANSMISSION SOLENOID REPLACED ALONG WITH MANY OTHER PARTS. NEEDLESS TO SAY THE CAR'S BEEN DRIVEN 2 OR 3 TIMES SINCE WE'VE PICKED IT UP FROM THE GARAGE AND IT IS STILL NOT RIGHT. CAR IS GOING BACK INTO THE GARAGE FOR SHIFTING PROBLEM AND EXCESSIVE LOUD ENGINE NOISE DURING STARTUP THAT DOESN'T DISSIPATE. TRANSMISSION PROBLEM IS HUGE SAFETY CONCERN. HAD CARS BEHIND ME BEEPING AND FLASHING THEIR LIGHTS AT ME BECAUSE I COULDN'T ACCELERATE THE CAR FAST ENOUGH. WITH COMPUTERS IN CARS MAKES ME WONDER WHERE THE VOICE OF THE CONSUMER HAS GONE. FELT AS THOUGH MY CONCERNS DIDN'T MATTER BECAUSE THE COMPUTER DIDN'T REGISTER ANYTHING WRONG. NOW WITH ONLY MILES FROM MY WARRANTY ENDING I'M FACED WITH ALL THESE MAJOR PROBLEMS OCCURRING WITH MY CAR. *JB