NHTSA Complaint #10157785 — 2000 FORD TAURUS ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	10157785
Vehicle	2000 FORD TAURUS
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	May 3, 2006
Date Filed	May 18, 2006
Mileage	140,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

I RECENTLY PURCHASED A CAR IN DECEMBER OF 2005 AND HAVE $6000 AS A CURRENT BALANCE. ON 05/03/2006 I WAS CRANKING UP MY CAR WHEN IT IGNITED AND CAUGHT FIRE AND WAS COMPLETELY DESTROYED BEFORE THE FIRE DEPARTMENT COULD GET THERE. I CALLED THE FORD CUSTOMER RELATION DEPARTMENT AND EXPLAINED THE SITUATION TO THEM AND REQUESTED THAT THEY REPLACE MY CAR BECAUSE A 2000 FORD TAURUS SHOULD NOT JUST IGNITE ON FIRE FROM CRANKING IT UP, AND THEY DENIED MY REQUEST. I WOULD VERY MUCH LIKE FOR YOUR ASSISTANCE ON THIS MATTER OR ARE COMPANIES ALLOWED TO SELL CUSTOMERS DEFECTIVE CARS AND NOTHING BE DONE ABOUT IT. I ONLY HAD LIABILITY INSURANCE ON IT SO THE INSURANCE COMPANY COULD NOT ASSIST ME. I INFORMED THE DEALER FROM WHERE I PURCHASED IT AND THEY ALSO SAID THEY COULD NOT HELP ME. *JB

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