NHTSA Complaint #10157667 — 1996 FORD TAURUS

I CURRENTLY OWN A 1996 FORD TAURUS. BY A FLUKE, I WAS RECENTLY NOTIFIED BY A MECHANIC THAT THE SUB-FRAME ON THE PASSENGER SIDE WAS CORRODED BEYOND REPAIR. I WAS ALSO TOLD THAT THE VEHICLE WAS UNSAFE TO DRIVE. THERE IS NO OTHER RUST ON THE VEHICLE, WHICH WOULD INDICATE A MANUFACTURERS DEFECT. I HAVE CONTACTED FORD CUSTOMER SERVICE AND THEY ARE UNWILLING TO DEAL WITH THE PROBLEM EVEN THOUGH I HAVE CHECKED THE INTERNET AND FOUND SEVERAL EXAMPLES OF THE SAME PROBLEM. THIS IS A HUGE SAFETY ISSUE. THIS IS THE MAIN SUPPORT, WHICH HOLDS UP THE ENGINE AND TRANSMISSION. IF IT WERE TO SUDDENLY DROP, STEERING WOULD BECOME IMPOSSIBLE. I HAVE TO BELIEVE THAT THERE ARE MANY PEOPLE OUT THERE DRIVING WITH THIS SAME PROBLEM AND DO NOT REALIZE IT, JUST AS I DIDN'T. I AM ASKING THAT YOU CHECK INTO THIS FURTHER AND TO PROTECT OUR CITIZENS. THANK YOU, JAMES MEHRING. *NM