NHTSA Complaint #10157561 — 2001 FORD ESCAPE
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10157561 |
| Vehicle | 2001 FORD ESCAPE |
| Component | LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | NC |
Consumer Description
2001 FORD ESCAPE TAILGATE WILL NOT UNLOCK. TRIED 2 DIFFERENT KEY FAUBS AND TRIED UNLOCK FROM THE DRIVER DOOR. THERE IS NO PLACE TO UNLOCK WITH A KEY, THERE IS NO PLACE TO OPEN FROM INSIDE THE CARGO AREA. I CHECKED THE OWNERS MANUAL FOR A LOCATION OF A MANUAL RELEASE AND THERE IS NONE. I CALLED FORD MOTOR CUSTOMER SUPPORT AND THEY SEARCHED THE DATABASE FOR A MANUAL RELEASE AND COULD NOT LOCATE ANY INFORMATION. THIS APPEARS TO BE A SERIOUS SAFETY CONCERN IF YOU WERE IN AN ACCIDENT OR SITUATION THAT WARRANTED EXITING THE VEHICLE FROM THE BACK. *NM
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