NHTSA Complaint #10157520 — 2000 FORD FOCUS

STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE issue reported to NHTSA

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Complaint Details

ODI Number	10157520
Vehicle	2000 FORD FOCUS
Component	STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
Date of Incident	May 14, 2006
Date Filed	May 14, 2006
Mileage	95,780 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE BEEN HAVING PROBLEMS WITH THE KEY AND IGNITION IN MY 2000 FORD FOCUS FOR OVER 6 MONTHS NOW. THE KEY ONCE INSERTED INTO THE IGNITION WILL NOT TURN THE LOCK, WHICH HAS RESULTED IN LEAVING ME STRANDED SEVERAL TIMES, ONCE IN BELOW FREEZING WEATHER WITH AN INFANT. UPON RESEARCH ONLINE TRYING TO DETERMINE WHAT THE PROBLEM IS I AM FINDING THIS IS AN EXTREMELY COMMON OCCURRENCE, AND HAVE BEEN SUBSEQUENTLY TOLD BY TWO MECHANICS THAT IT IS A DEFECT IN THE IGNITION CONSTRUCTION THAT FORD REFUSED TO RECALL. I HAVE HAD TO HAVE THE IGNITION CYLINDER REPLACE AND RE-KEYED AT A COST OF OVER $400. *NM

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