NHTSA Complaint #10157481 — 2002 CHEVROLET SILVERADO

I REQUEST THAT YOUR AGENCY INVESTIGATE AN IRRESPONSIBLE AND INTENTIONAL ACTION ON THE PART OF THE GENERAL MOTORS CORPORATION (GM) TO PURPOSELY INSTALL AN INFERIOR/DEFECTIVE SUN SHELL SPLINE IN THE TRANSMISSION OF COUNTLESS TRUCKS AND SUVS. WHEN SUBSTANTIATED, I REQUEST THAT YOUR AGENCY TAKE ACTION TO FORCE GM TO TAKE RESPONSIBILITY FOR THIS ACTION, CONDUCT A RECALL CAMPAIGN, AND REIMBURSE CONSUMERS THAT HAVE ALREADY HAD TO PAY FOR THESE EXPENSIVE REPAIRS OUT OF THEIR POCKETS. I OWN A 2002, 1500 SILVERADO, Z-71 TRUCK VIN [XXX]5 WITH 52,600 MILES. ON MAY 3, 2006 THE TRANSMISSION FAILED WITH REVERSE, 2ND AND 4TH GEARS NOT FUNCTIONING. UPON INTERNAL INSPECTION AT THE LOCAL AAMOCO TRANSMISSION REPAIR SHOP IT WAS DETERMINED THAT THE FAILURE WAS CAUSED BY AN INFERIOR/DEFECTIVE SUN SHELL SPLINE. THE TRANSMISSION EXPERT AT THE SHOP STATED THAT THIS WAS A COMMON PROBLEM IN GM TRUCKS AND THAT IT WAS KNOWN BY GM AND AS A RESULT A NEW STRONGER SUN SHELL SPLINE HAD BEEN INSTALLED, AFTER SUPPLIES OF THE INFERIOR/DEFECTIVE PARTS WERE EXHAUSTED. I DID FURTHER RESEARCH ON THE WEB AND WAS ABLE TO CONFIRM THE TRANSMISSION SHOPS STATEMENTS WITH MANY COMPLAINTS FOUND BY GM TRUCK OWNERS FOR THE SAME PREMATURE AND EXPENSIVE TRANSMISSION FAILURES. IT IS VERY OBVIOUS FROM THE EXPERIENCES OF OTHER GM TRUCK OWNERS THAT GM DOES NOT INTEND TO STAND BEHIND THEIR PRODUCTS THAT ARE OUT OF WARRANTY DUE AN INFERIOR/DEFECTIVE PART THAT APPEARS TO HAVE BEEN KNOWINGLY INSTALLED. THE COST FOR REBUILDING MY TRANSMISSION WAS $2951.75, WHICH I HAVE HAD TO PAY FOR OUT OF POCKET. YOUR ATTENTION THIS MATER IS GREATLY APPRECIATED. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)