NHTSA Complaint #10157360 — 2003 FORD EXPEDITION

2003 EXPEDITION RELAY JUNCTION BOX BURNED. *TS ***NAR*** THE VEHICLE STALLED WHILE BEING DRIVEN. THE PROBLEM WAS DIAGNOSED AS A RELAY PROBLEM AND REPLACED THE RELAY. AFTER REPAIR THE VEHICLE WOULD NOT SHIFT INTO OVERDRIVE. THE DEALER PERFORMED DIAGNOSTIC TEST WHICH DETERMINED THAT THE JUNCTION HAD MELTED. THE JUNCTION BOX WAS REPLACED BUT THE VEHICLE STILL HAD NO OVERDRIVE NOR THIRD GEAR. THE DEALER REMOVED THE TRANSMISSION PAN AND FOUND INTERNAL TRANSMISSION DAMAGE. THE CONSUMER FEELS THAT THE TRANSMISSION WAS DESTROY WHEN THE JUNCTION BOX BURNED OUT. THE CONSUMER HAS THE BURNED JUNCTION BOX IN HIS POSSESSION. PRIOR TO THIS FAILED THE VEHICLE ALTERNATOR HAD TO BE REPLACED. *NM