NHTSA Complaint #10157222 — 1997 SUZUKI VS1400GL

IN RESPONSE TO A RECALL ON MY SUZUKI INTRUDER 1500 FOR THE GAS TANK, I TOOK MY MOTORCYCLE TO HAHM MOTORSPORTS, 125 E. BALL RD., ANAHEIM, CA 92805 ON MARCH 6, 2006. YESTERDAY, MAY 9TH, THEY GAVE ME A CALL TO SAY THAT THEY HAD PUT A TEMPORARY PATCH ON IT SO THAT IT WAS SAFE TO RIDE UNTIL THE NEW GAS TANK CAME IN. IT'S BEEN OVER 60 DAYS THAT I'VE BEEN UNABLE TO USE MY MOTORCYCLE AND YET I PAID INSURANCE AND MADE PAYMENTS FOR A BIKE THAT I COULD NOT USE. WHEN THE NEW GAS TANK ARRIVES I WILL STILL HAVE TO TAKE IT IN AGAIN. WE HAVE SENT A COMPLAINT TO THE BETTER BUSINESS BUREAU IN OUR LOCAL AREA. HAHM MOTORSPORTS NEVER RETURNED THEIR CALLS AND AS A RESULT OUR COMPLAINT IS ON FILE WITH THEM FOR THE NEXT THREE YEARS. I CAN'T UNDERSTAND HOW PEOPLE LIKE THIS STAY IN BUSINESS. IF THEY WERE RATED LIKE THE RESTAURANTS IN CALIFORNIA AND HAD TO SHOW THAT RATING ON THE FRONT DOOR I'M SURE THEY WOULD HAVE TO GO OUT OF BUSINESS. WE ALSO FILED A COMPLAINT WITH THE BUREAU OF AUTOMOTIVE REPAIR. THEY ARE CURRENTLY INVESTIGATING THIS. WE WOULD APPRECIATE ANY HELP THAT YOU CAN GIVE US. WE ARE JUST EVERYDAY WORKING PEOPLE WHO TOOK THIS MOTORCYCLE TO HAHM MOTORSPORTS IN GOOD FAITH. WE WILL NEVER DEAL WITH HAHM MOTORSPORTS OR SUZUKI EVER AGAIN. *NM