NHTSA Complaint #10156950 — 2002 JAGUAR X-TYPE POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10156950
Vehicle	2002 JAGUAR X-TYPE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	February 8, 2006
Date Filed	May 7, 2006
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	SC

Consumer Description

EXPERIENCED TWO MAJOR FAILURES. THE INITIAL FAILURE INVOLVED THE SHEARING OFF OF ONE OF THE LEFT SUSPENSION COMPONENTS. RESULTED IN STEERING FAILURE. FORTUNATELY, I WAS ONLY GOING 20 MPH AND WAS ABLE TO STOP BEFORE FURTHER DAMAGE INCURRED. $4500 IN REPAIRS TO FRONT END/SUSPENSION--COVERED BY LOCAL DEALER/JAGUAR. THE SECOND FAILURE INVOLVED TRANSMISSION FAILURE AT SPEEDS OF 40 - 70 MPH. HAPPILY, WHEN TAKEN TO THE DEALERSHIP, IT LEFT THEM STRANDED ON THE STREET. THIS RESULTED IN THE RECOMMENDATION OF A NEW TRANSMISSION AT $6500 ON A COMPONENT NOT DUE TO REQUIRE SERVICE FOR ANOTHER 30,000 MILES. (CAR HAD 69,000 MILES.) *JB

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